Avensai Sculpt Ribbed Jacket
Avensai Sculpt Ribbed Jacket
Description
Avensai is a women’s activewear and intimate apparel company focused on creating thoughtfully designed, comfortable, and versatile products for modern women. We combine contemporary aesthetics, functional design, quality materials, and attention to detail to develop apparel that supports women through active lifestyles, everyday routines, and moments when comfort and confidence matter most.
Our philosophy is simple: women’s apparel should look good, feel comfortable, and perform beautifully in real life. Whether it is worn during a workout, a morning walk, a busy day, a weekend outing, or a relaxing moment at home, every piece should provide a balance of style, comfort, fit, and functionality.
At Avensai, we understand that today’s women expect more from their clothing. Sportswear is no longer limited to the gym, and underwear is no longer simply a basic necessity. Modern apparel needs to fit naturally into different aspects of daily life while allowing women to feel confident, comfortable, and effortlessly themselves.
Shipping Policy
Shipping & Delivery
Clear delivery estimates, thoughtful worldwide fulfillment, and tracking support from dispatch to arrival.
Order Processing
Please allow 1–3 business days before your order ships.
Standard Shipping
Estimated delivery in 5–8 business days after dispatch.
Express Shipping
Estimated delivery in 3–5 business days after dispatch.
Order Processing
All orders generally require 1–3 business days to process before shipment. Processing time is separate from the transit estimates listed below and should be added when estimating your total delivery time.
Orders may be fulfilled from different fulfillment centers based on your delivery location, product availability, and inventory. This helps us route each shipment as efficiently as possible.
Standard shipping: approximately 6–11 business days.
Express shipping: approximately 4–8 business days.
Shipping Options
After the 1–3 business-day processing period, our estimated shipping times are:
- Standard shipping: approximately 5–8 business days after dispatch.
- Express shipping: approximately 3–5 business days after dispatch.
Available methods and shipping charges are displayed at checkout before you complete your purchase.
Estimated Transit Times by Region
The same standard and express estimates apply to the regions listed below. These transit times begin after dispatch and do not include the 1–3 business-day processing period.
Region 01
Europe (excluding the United Kingdom)
Standard: 5–8 business days
Express: 3–5 business days
Estimated transit time after dispatch.
Region 02
United Kingdom
Standard: 5–8 business days
Express: 3–5 business days
Estimated transit time after dispatch.
Region 03
Americas
Standard: 5–8 business days
Express: 3–5 business days
Estimated transit time after dispatch.
Region 04
Australia
Standard: 5–8 business days
Express: 3–5 business days
Estimated transit time after dispatch.
Tracking Your Order
Tracking details are provided after your order has been dispatched. Carrier systems may require some time before the first tracking movement appears.
If your tracking is not updating or you need help locating your shipment, contact us at support@avensai.com and include your order number so we can assist you.
Delays and Delivery Estimates
All delivery times are estimates rather than guaranteed arrival dates. International shipments may occasionally take longer because of customs processing, public holidays, severe weather, peak shopping periods, carrier disruptions, or other circumstances outside our reasonable control.
Business days generally mean Monday through Friday and exclude public holidays. Please review your shipping address carefully before completing your order. If you notice an error, contact us as soon as possible; address changes cannot be guaranteed after an order has entered fulfillment.
Need Help With a Delivery?
Contact the Avensai support team with your order number, and we will help you review the available shipping information.
Suggested subject: Shipping Question
Processing and transit times are separate. The shipping method selected at checkout determines which transit estimate applies.
Return Policy
Our Commitment
A considered and straightforward return experience.
If you need help with a cancellation, return, exchange, or refund, please review the policy below or contact our support team at support@avensai.com.
14-Day Returns
Request a return within 14 calendar days of delivery.
Free Return Shipping
Covered for approved and eligible returns.
No Restocking Fee
No restocking fee for an approved return.
Order Cancellations and Changes
You may request an order cancellation or change before your order has been shipped.
To request a cancellation or modification, please contact us as soon as possible at support@avensai.com. Because orders may be processed quickly, we cannot guarantee that every request can be completed before shipment.
Once an order has shipped, it can no longer be cancelled or changed. After delivery, you may request a return under the conditions below.
14-Day Return and Refund Policy
You may request a return, exchange, or refund within 14 calendar days after the last item in your order is delivered.
If the deadline falls on a weekend or public holiday, it will be extended to the next business day.
Before Requesting a Return
Please email support@avensai.com with:
- Your order number.
- The item you wish to return.
- The reason for your return.
- Photos of the item and packaging if it arrived damaged, defective, or incorrect.
Please contact us before shipping your return so we can confirm eligibility and provide the correct return address and instructions.
Return Eligibility
To be eligible for a return:
- The request must be submitted within 14 calendar days of delivery.
- The item must be unworn, unwashed, and in its original condition.
- Original packaging, accessories, tags, and hygiene liners must remain attached where applicable.
- You must provide your order number or other proof of purchase.
Items Not Eligible for Return
Items may not be accepted if they have been worn, washed, altered, stained, damaged after delivery, or returned without their original tags or applicable hygiene protection.
These restrictions do not apply when an item arrives damaged, defective, or incorrect.
Damaged, Defective, or Incorrect Items
Please inspect your order after delivery. If an item is damaged, defective, or different from what you ordered, contact us within 14 calendar days at support@avensai.com.
Please include your order number and clear photos of the item and its packaging. Once confirmed, we will offer a replacement, exchange, or refund at no additional cost to you, subject to product availability.
Please keep the item and its original packaging until we provide further instructions.
Return Shipping
Avensai will cover reasonable return shipping costs for approved and eligible returns.
Please wait for instructions from our support team before purchasing postage or shipping your item.
No restocking fee will be charged for an approved return.
Original delivery charges are non-refundable unless the return is caused by a confirmed damaged, defective, or incorrect item.
Exchanges
Exchange requests must be submitted within 14 calendar days of delivery and are subject to product availability.
If the requested replacement is unavailable, we will contact you to arrange an alternative product or a refund.
Refunds
After we receive and inspect your return, we will email you to confirm whether your refund has been approved.
Approved refunds will be issued to the original payment method within 5 business days. Your bank, card issuer, or payment provider may require additional time to post the refund to your account.
Need Help?
For assistance with a cancellation, return, exchange, or refund, contact the Avensai support team.
Nothing in this policy limits any mandatory rights available under applicable consumer-protection law.